Solution Architect Intern

May 2022 - August 2022 & May 2023 - August 2023

• Collaborated with the "Enterprise IT Solutions Factory" team as well as the CTO organization, working on a wide range of systems including Azure Commercial Cloud, Azure Government Cloud, Splunk SOAR, Splunk Enterprise, ServiceNow, Microsoft Bot Framework Composer, Azure Cognitive Services, Microsoft Power Virtual Agent, and Microsoft Power BI.
• Utilized Agile Scrum and Kanban methodologies for task management, employing Jira and Confluence for remote collaboration with colleagues.
• Enhanced IT service management by integrating Splunk IT Service Intelligence with ServiceNow through AIOps.
• Crafted a scalable chatbot using Microsoft Bot Framework Composer, including an external API for database access and LUIS (Language Understanding) for parsing human input and providing pertinent responses.
• Developed a chatbot solution with Microsoft Power Virtual Agents and Microservices Architecture, capable of processing user input and delivering relevant information.
• Produced multiple architecture flowcharts using Microsoft Visio, infusing modern software architecture concepts, and presented product briefings to stakeholders.
• Investigated RestAPI integration as a solution for exporting content from a Microsoft SharePoint site on Azure GCC to Azure Commercial Cloud.
• Leveraged Power BI to aggregate data from diverse sources, including SharePoint and AWS Athena (Data Lake on AWS), to design accessible, user-friendly dashboards. Implemented role-based access controls to safeguard sensitive data, ensuring visibility only to authorized personnel as per governance guidelines.
• Devised an architectural plan and constructed a Power BI dashboard, configured to regularly refresh and retrieve active datasets from multiple sources.

Junior Technology Assessment Engineer

September 2022 - Present

• Designed and executed a custom Agile framework, integrating Scrum and Kanban methodologies, which amplified productivity by 50% while preserving quality in assessment completion.
• Acted as a primary point of contact for high-priority and extensive assessments, ensuring on-time completion, quality product, and transparent communication with the team.
• Liaised with vendors to oversee, conduct, and analyze Network Traffic Captures, ensuring compliance with the Code of Virginia and Virginia Department of Education, while mitigating privacy concerns related to targeted advertising in ed-tech products.
• Conducted Section 508 compliance testing using SortSite, performing Accessibility Testing for various products and analyzed results to include in technical assessments.
• Spearheaded the onboarding and training of interns, fostering an environment of collaboration and supportive learning.
• Produced Solution Briefings that addressed current enterprise issues, empowering management to make informed decisions about enterprise modifications.
• Architected, developed, and deployed a serverless, cost-free report repository using Google Drive, Google Sheets as a backend database, and Google Apps Script (HTML, CSS, JS, GS) for web app deployment, simplifying access to vital information for all staff members.
• Authored a comprehensive White Paper on AI and ML, focusing on privacy, educational use cases, and precautions necessary in an educational space.

Tutor

March 2023 - Present

• Experienced Tutor at Fairfax County Public Schools, proficient in high school sciences and mathematics, including Algebra 1, Geometry, Algebra 2, Precalculus, Trigonometry, Linear Algebra, and Discrete Math.
• Multi-Site Support: Provided tutoring services across various schools within FCPS, adapting strategies to meet the diverse needs of each educational community and student body.
• Served as a "Second Teacher" in classrooms, enhancing the learning environment by:
  • Collaborating with lead teachers to deliver comprehensive instruction and support.
  • Teaching lessons, leading small group interventions, and offering one-on-one tutoring to address specific academic challenges.
• Proven Impact on student success, evidenced by:
  • Marked improvements in grades and deeper understanding of subject matter.
  • Significant increases in standardized test scores, such as SOL, with more students passing in fewer attempts.
• Dedicated to Student Success: Utilized a compassionate and personalized approach to tutoring, aimed at boosting student confidence, fostering academic curiosity, and ensuring a deeper comprehension of subjects.
• Received Positive Feedback from students, parents, and educators across multiple sites, affirming the transformative impact of my tutoring methods on students' educational outcomes and academic performance.

Technology Assessment Intern

July 2018 - May 2022

• Assessed a variety of hardware and software, including web platforms, for use in FCPS (administrative and instructional digital resources).
• Conducted security testing of software and web platforms using tools such as Wireshark, OWASP Zed Attack Proxy, Burp Suite, Fiddler, Proxyman, and others.
• Collaborated with vendors to ensure compliance with county regulations regarding technical and legal matters (FERPA, COPPA, Data Confidentiality Agreement).
• Researched emerging technologies and trends to keep the school system up-to-date with current technology standards.
• Delivered consultations and technical reports on software, hardware, and websites, providing valuable assessments for decision-making.
• Offered technical consultations to support projects, initiatives, and customers, contributing expertise and insights.